Frequently Asked Questions
What is your pick up and delivery schedule?
Laundry pickups will be Monday and Thursday between 12:00 PM and 3:00 PM.
Deliveries will be the following Thursday and Monday between 12:00 PM and 3:00 PM, respectively.
Do I have to be present for pick up and delivery?
You do not have to be present for pickup as long as the laundry or dry cleaning is in an area that is easily accessed by the driver.
For what type of locations do you offer pick up and delivery?
We will pickup at your desired location, whether it be home, office, hotel, motel or anywhere in between!
What services do you offer?
We offer Wash Dry and Fold services as well as Dry Cleaning. We also offer Pick up and Delivery in the Pompano Beach area!
Is there a minimum amount for pick up and delivery?
We have a minimum order set at 50 pounds at $1.59 per pound.
What is the turnaround time?
Wash, Dry, and Fold: Next day
Pickup & Delivery: Pickup Monday, Deliver Thursday or Pickup Thursday, Deliver Monday
Dry Cleaning: 3 days
How do I pay for my services?
Most major credit cards are accepted!
Can I set up a Corporate account?
Corporate accounts are always welcome!
May I place and manage my account on line?
Of Course! We have designed our website and order forms to make it easy to order, pay and manage your entire account.
May I place my order by phone?
If you wish to place your order by phone, you can call the store during our business hours which are from 7:30 am to 11:30 PM.
I would like to place an order for wash and fold, but do not know the weight of my clothes. What should I do?
When we bring your clothes into the store, we will weigh them there. Once we have weighed the clothes, we will notify you by either text message or email the exact weight and price it will be to do your laundry.
I am ready to place my first order, however I do not know what I should place my clothes in. What should I do?
The best way to do this would be to either put your clothes in a laundry bag(s) or some kind of trash bag. If you choose the trash bag route, be sure to put a note on the bag so no one decides to throw your clothes out by accident.
Must I sort my items? Lights from darks, for example?
When we bring your clothes to the laundromat to wash them, we will sort them all out accordingly.